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Payment Policy

At Fitorap (https://www.fitorap.shop/), we aim to provide a safe, simple, and seamless checkout experience for all our customers. We offer secure payment methods to protect your personal and financial information.

1. Accepted Payment Methods

We accept all major payment credit/debit cards and digital wallets for purchases made on our store. You can pay for your order using:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • Shop Pay

Note: All transactions are processed in United States Dollars (USD $).

2. Currency & Pricing

  • All prices listed on Fitorap are displayed and charged in USD ($).

  • If you are purchasing from outside the United States using an international card, your bank or credit card issuer may apply currency conversion fees or exchange rates over which we have no control.

  • There are no hidden fees, taxes, or additional surcharges added at checkout. The price you see at final checkout is the total price you pay.

3. Payment Security & SSL Encryption

Your security is our highest priority:

  • Our website is encrypted using 128-bit/256-bit SSL (Secure Sockets Layer) technology to protect your sensitive financial information during transmission.

  • We adhere to the strict PCI-DSS (Payment Card Industry Data Security Standard) compliance guidelines.

  • Fitorap does not store or save your full credit card details on our servers. All payments are securely handled through level-1 PCI-compliant payment gateways.

4. Order Verification & Payment Processing

  • Your payment card will be charged immediately upon placing your order.

  • Orders are processed only after payment authorization and verification are completed.

  • In the event of a payment authorization failure or suspicion of fraudulent activity, we reserve the right to cancel the order and issue a full refund to protect both parties.

5. Sales Tax

Sales tax is calculated and applied at checkout where legally applicable, in accordance with local and state tax laws within the United States.

6. Payment Issues & Billing Enquiries

If your payment was declined or you encountered an error during checkout:

  1. Verify that your billing address matches the address registered with your payment card provider.

  2. Check that your card has sufficient funds and has not expired.

  3. Contact your bank or payment issuer to approve the online transaction.

  4. If the issue persists, feel free to contact our customer support team for guidance.

Contact Us

If you have any questions regarding our Payment Policy or billing concerns, please contact our support team:

  • Store Name: Fitorap

  • Support Email: support@fitorap.shop

  • Physical Address: 1088 W El Camino Real, Sunnyvale, CA 94087, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)